Terms of service
📜 ELÄMÄ Terms of Service
Welcome to ELÄMÄ—where scent becomes story. By using our website, purchasing our products, or engaging with our brand, you agree to the following terms. We’ve kept them clear, respectful, and rooted in trust.
1. Overview
This website is operated by ELÄMÄ. Throughout the site, “we,” “us,” and “our” refer to ELÄMÄ. By visiting or purchasing from our site, you engage in our “Service” and agree to be bound by these Terms.
2. Eligibility
You must be at least 18 years old or have parental consent to make purchases on our site.
3. Products & Pricing
- All products are subject to availability
- We reserve the right to modify or discontinue products without notice
- Prices are listed in South African Rand (ZAR) and include VAT unless stated otherwise
4. Orders & Payment
- Orders are confirmed once payment is successfully processed
- We accept major payment methods via Shopify’s secure checkout
- We reserve the right to refuse or cancel orders at our discretion
5. Shipping & Delivery
- We ship via Courier Guy and offer PUDO locker delivery
- Delivery times are estimates and may vary due to external factors
- See our Shipping Policy for full details
6. Returns & Refunds
- Returns are accepted under specific conditions (see our Return Policy)
- Refunds are processed to the original payment method
- Shipping fees are non-refundable
7. Intellectual Property
All content on this site—including images, text, logos, and product descriptions—is the property of ELÄMÄ and may not be reproduced without permission.
8. Privacy
We respect your privacy. Your personal information is handled in accordance with our Privacy Policy.
9. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
10. Changes to Terms
We may update these Terms from time to time. Continued use of our site constitutes acceptance of any changes.